The front office is open 24/7?
Yes, our front desk is open and available daily, 24 hours to assist our guests.
What languages are spoken at the front desk?
Our team speaks spanish and english as their main languages and some portuguese and italian as well.
Is there a pick-up service from the airport to the hotel?
Yes, this service is available under request. When booking this service, we need the guest to provide the airline name, flight number, schedule of flight and number of passangers and lugage. The cost is $10.0 per car and is payed directly at the front desk.
Can I hire a tour at the hotel?
Our hotel does not have tour services of its own, however a known travel agency can be contacted through the hotel for them to give your all the information needed.
Does the hotel has a luggage storage service?
Yes, our hotel offers a luggage storage service for our guests free of charge.
Does the hotel offer massage services?
Yes, in Atoq San Blas we have a massage room available to our guests were we can provide individual or double massages. We offer different kind of massages, for more information and to book yours you can contact our front desk staff.
Do you offer laundry service?
No, the hotel does not offer this service at the moment, however nearby you can find different stores that offer this service.
Is breakfast included?
Yes, our buffet breakfast is included in all our rates, unless you book a room only rate, this information is specified in your booking terms and conditions.
What is the schedule of breakfast?
Our buffet breakfast is served from 06:15 hours until 10:00 hours.
Do you have smoking rooms?
No, we only offer non-smoking rooms.
Do you offer any rooms that are accesible for people with disabilities?
No, at this time we do not offer rooms with the implementation for people with disabilities.
Is there a parking lot in the hotel?
Our hotel does not have parking, however in the city center there area a couple of parking lots available.
Are pets allowed in the hotel?
No, pets are not allowed in our properties. Only service dogs are allowed provided that they have the right documentation.
Do kids pay? (Note: only one kid per room for free)
Yes, kids under the age of 6 can stay for free, (accompanied by their parents). The breakfast does have an aditional cost.
Is it possible to have a crib or a kids bed in the room? If so, what is the price?
Yes, we have some cribs and kids beds available and they have and extra cost of $15.0 per night. Not all our rooms have the space available to locate one of this beds which is why the guest must contact the hotel prior to their arrival to make the arrangements.
What time is the check-in and check-out?
As a general guide, our check-in time starts at 1pm and our check-out is until 11:00am. Guests can also opt for an early check-in or late check-out but these have an extra cost and are based on availability, which is why you must contact our front desk team.
Can I pay with credit card?
Yes, we accept most credit cards, Visa, MasterCard, American Express & Diners Club.
Is there Wi-Fi in the Hotel?
Our hotel is committed to helping you stay in touch with your loved ones, this is why we have free wi-fi throughout our property.
Do you any other questions?
If so, please do not hesitate to contact our team by sending an email to reservas@atoqhoteles.com we will be happy to assist you.
The front office is open 24/7?
Yes, our front desk is open and available daily, 24 hours to assist our guests.
What langeuges are spoken by the team at the front desk?
Our team speaks english and spanish.
Is there a pick up service from the bus station (Cruz del Sur)?
Yes, we offer this service, it has an aditional cost of s/.10.0, to book this service you must contact our team and provide your itinerary.
Can I hire a tour at the hotel?
The hotel does not offer this service directly, however there is an agency which you can contact through our front desk.
Is there a place for us to store our luggage?
Yes, the hotel has a storage area where guests can leave there luggage.
Is there laundry service?
No, at the moment we do not offer this service.
Is breakfast included in the price?
Yes, breakfast is included in all our rates except the “Room Only” rate. All of this is specified in the terms and conditions of your rate.
At what time is breakfast served?
Breakfast is served everyday from 7am until 10am.
Do you have smoking rooms?
No, we only offer non-smoking rooms.
Do you offer any rooms that are accesible for people with disabilities?
No, at this time we do not offer rooms with the implementation for people with disabilities.
Is there a parking lot in the hotel?
Yes our hotel in Paracas offers free parking for our guests, bear in mind that there are limited spaces and they are occupied in a first come first served basis.
Are pets allowed in the hotel?
No, pets are not allowed in our properties. Only service dogs are allowed provided that they have the right documentation.
Are kids allowed in the property?
Sadly no, considering that we are a small boutique hotel, we do not have the appropriate facilities for young children to have a good and safe time at our hotel. This is why the minimun age to register at the hotel is 15 years old.
What time is the check-in and check-out?
As a general guide, our check-in time starts at 3pm and our check-out is until noon. Guests can also opt for an early check-in or late check-out but these have an extra cost and are based on availability, which is why you must contact our front desk team.
Can I pay with credit card?
Yes, we accept most credit cards, Visa, MasterCard, American Express & Diners Club.
Is there Wi-Fi in the Hotel?
Our hotel is committed to helping you stay in touch with your loved ones, this is why we have free wi-fi throughout our property.
Do you any other questions?
If so, please do not hesitate to contact our team by sending an email to reservas.paracas@atoqhoteles.com we will be happy to assist you.
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